Describe what you know
Explain the visible condition, work already carried out and any reports or quotations you have. Distinguish a confirmed issue from something you suspect. A patch of damp in a photograph is not enough to establish its cause or repair cost.
Ask your conveyancer how to answer property enquiries accurately. GOV.UK describes the buyer’s enquiries.
Compare work first with selling now
For work you are considering, allow for the quote, contingency, finance or holding costs, and your time. Compare that total with an as-is assessment. More attractive finishes do not automatically mean you recover every pound spent.
An estate agent, auction route or direct buyer may approach the same condition differently. Ask what each price assumes and which further inspections could change it.
Useful photos, without taking risks
- A front view and a view of each main room.
- Kitchen, bathroom and accessible outside areas.
- Visible areas of concern, with a wider view for context.
- No people, letters, identity documents or sensitive personal belongings.
Only photograph areas you can safely access. Do not enter lofts, climb onto roofs or disturb suspect materials for an enquiry. Photos are optional and do not replace a professional inspection.
How we assess a home that needs work
We look at the property’s condition, the work it may need and the costs involved. If something is uncertain, we’ll explain which further checks would help. You’ll be able to see how the assessment informs any offer.
Sources and further reading
Sources checked 25 October 2026. General information, not individual legal, tax or financial advice.
